About

Main bio

‎‎I'm Ajay a senior product designer in Malaysia who bridges empathy, strategy, and code .

‎‎I'm Ajay a senior product designer in Malaysia who bridges empathy, strategy, and code .

‎‎I'm Ajay a senior product designer in Malaysia who bridges empathy, strategy, and code .

I've designed for some of Malaysia's most recognised names — Grab, Carlsberg, Chatime, Oldtown White Coffee, MRT Corporation, and more. Across 70+ projects spanning consumer apps, enterprise platforms, and everything in between, I learned fast that great design isn't about looking good. It's about solving the right problem for the right person at the right moment.

Leading a 6-designer team across 33 countries taught me that design leadership isn't about having the best ideas — it's about creating the conditions for great work to happen. I embedded research into the process, pushed for cross-border consistency, and made sure empathy wasn't just a word we used in kickoffs.

Currently at Mudah.my, Malaysia's largest marketplace with 8M+ monthly visitors, owning the homepage and key category experiences alongside Product and Engineering.

a man (it's me)
it's me

On the side, I mentor UX students — 400+ guided to certifications and their first design jobs. Watching someone land their first role never gets old.

On the side, I mentor UX students — 400+ guided to certifications and their first design jobs. Watching someone land their first role never gets old.

ajay

How i work

The problem behind the problem

Every brief hides a better brief. I've learned to sit with the discomfort of not jumping straight into solutions — to ask one more question, reframe one more assumption.

dig before you start
work with it

Constraints are the actual brief

Cultural nuance, operator requirements, platform limitations — I've designed through all of them. Great design isn't about ignoring real-world complexity. It's about finding the solution that works inside all of it. Note: → constraints shape better work.

Designers who speak developer ship better work

My computing background changed how I collaborate. I don't hand off — I build with. I can talk about component states, API limitations, and edge cases without needing a translator. That means fewer revision cycles, fewer surprises in production, and a team that actually trusts each other

design that survives
small details matter

8 million users notice what you think they won't

At Mudah.my, I design for one of the highest-traffic platforms in Malaysia. At that scale, a confusing label costs thousands of drop-offs. A clearer CTA moves real revenue. The details aren't polish — they're the product.

My Way

What dive into my work

My exp

Timeline

Mudah.my

As Senior Product Designer at Mudah.my, I own the homepage and core category experiences for one of Malaysia's highest-traffic platforms. From launching new verticals like car plate sales to designing the CelcomDigi campaign page and e-invoicing flow, my work spans discovery, conversion, and compliance — always in close collaboration with Product, Engineering, and Marketing to ship experiences that are consistent, scalable, and used by millions.

Apr 2024 - Current

Forest Interactive

As Team Lead UI UX Designer at Forest Interactive, I headed a cross-functional team of five — spanning UX research, design, and copywriting — delivering 30+ projects across B2C mobile apps, dashboards, landing pages, and corporate websites. Notable work includes launching the Wallet Codes app with 100K+ downloads and a 4-star rating, redesigning the LUAS Selangor government website, and revamping the WITSA website serving IT associations across 80 countries. Beyond delivery, I maintained a 1,000+ component atomic design system, contributed free Figma resources downloaded 20,000+ times, and ran UX workshops for 50+ students. Recognised with the People's Choice Award in 2021 and 2022, Speaking Engagement Award 2021, and Top Performer Award 2022.

Oc 2021 - Apr 2024

Tractive

As Lead Designer at Tractive, I owned the full creative output across UI/UX and graphic design — spanning digital signage and client products across 20+ projects in three years. I was the single point of contact between stakeholders and developers, working directly with notable brands including MRT Corp, Carlsberg, Grab, Chatime, and Oldtown. A standout project was the B2C dashboard for Enomad in collaboration with Grab — now running across 10+ regions in Klang Valley with 150+ cars on the road and 30 million impressions per month.

Aug 2017 - Jul 2020

Let's Talk

I'm most energized by projects where research actually shapes decisions, teams collaborate without ego, and the end result genuinely makes someone's experience better.

Comment

Ajay

Open to lead/senior roles, mentorship, and real conversations about design that matters.

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